Terms and services

FOR THE COTTAGES

Included in the rent

All our rooms are ready on the day of arrival, sheets, pillowcases and duvets are provided. They are changed after one week of use.
Bedding: a 160cm bed and two beds 90cm (length 200).
Fully fitted kitchen with oven, dishwasher, sink, gas hob, coffee maker, cooking utensils currents, crockery and cutlery, cupboards, table and chairs.
Salon: armchair and / or sofa.
Bathrooms: shower, toilet, washbasin.
Table and chairs for outdoor seating, parasol.
Electricity and water included.
Underfloor heating included. Outdoor barbecue.

Additional services (supplement at the end of your stay)

Breakfast service including VAT : 16 € per adult, 10 € per child (to book the day before)
Dry cleaning service: €3 / basket, your laundry is washed and dried.
Towel hire for beach use
Final cleaning is possible: the guest leaves the house in order, the dishes are completely clean and tidy. We ensure the end of stay cleaning for : 45 € per rental (we have the right to offer this service or not according to our schedules and our workload, and also depending on the overall condition at the end of your stay).

Conclusion of contract

The reservation becomes effective when the client has sent the deposit, and a copy of the contract signed 10 days after receipt by the customer. Prices include all taxes.

Cancellation by the customer

All cancellations must be notified by registered letter.
Cancellation before arrival: if cancellation occurs more than a month before the start of the stay, the deposit remains due and if canceled less than a month before the arrival date, the full amount is due.
In case of a shortened stay, the price corresponding to the total cost of the rental remains unchanged.

Cancellation by the owner

If the owner cancels the stay, he must inform the customer by registered letter. The amount paid will be refunded immediately.

Arrival

The client must arrive on the day specified between 5pm and 7pm. In case of late arrival, after 7pm, the guest must inform the owner.

Departure

The time of departure is before 10am.

Use of premises

Children staying at La Maison des Lamour are under the sole and full responsibility of their parents. The client and the people accompanying them, will have to respect the peaceful character of the place and make proper use of it. The client agrees to leave the premises in clean condition . Particular attention will be given to the respect of the use of common areas. (Laundry, household waste, noise, use of car parks)

Cleaning : the house must be left in the same clean condition as that in which the customer received it. In case of non compliance on departure a € 90 fee will be applied. The customer can pay the final cleaning fee if agreed with the owner.

Deposit : a security deposit is required upon arrival , it will not be cashed. Its function is the minimum basic warranty in case of deterioration or breakages. The amount is 500 € . This will be returned after in inspection of the cottage on the last day.

Ability

The present contract is established for a specific number of people. If the number of people exceeds the capacity indicated in the description, the owner can refuse the additional customers. This refusal may in no way be considered a modification or termination of the contract, so that no refund can be considered. The guest houses are to be used only by the guests, please ask if you would like to invite other people into your cottage.

Information clause on consumer mediation

After having sent your complaint on our contact form and in the absence of a satisfactory response or in the absence of a response within 60 days, the customer can contact the Tourism and Travel mediator free of charge, whose contact details and methods of referral are available on its website: www.sasmediationsolution-conso.fr.

Pets and smoking

Pets are allowed at our lodgings.
All our buildings are statutorily non-smoking.

FOR BED & BREAKFAST

Length of stay

The client signing this contract concluded for a fixed period shall in no circumstances invoke any right to maintain occupancy.

Validation of a reservation

Stays are guaranteed only upon receipt of a down payment and deductible from the bill on arrival. The payments are cashed on receipt.

Deposit required

For one night, the entire stay,
For other stays: 30% of total stay

By cheque (payable to La Maison des Lamour).
Or by bank transfer free of charge.

On receipt of this deposit your booking will be firm. The payment of a deposit implies acceptance of these terms and conditions of B & Bs. For reservations a deposit of 30% is required.

Cancellation by the customer

All cancellations must be notified by registered letter addressed to the owner.

Cancellation before the start of the holiday

If cancellation occurs more than 72 hours before the stay, the deposit is not refunded,
If cancellation occurs less than 72 hours before the stay, the deposit is not refunded and the remaining sum is due,
If the client does not arrive before 7pm on the day of arrival, this contract becomes null and void and the owner may dispose of its guest rooms. The deposit is not refunded and the remaining sum is due,
In case of shortened stay, the price corresponding to the total cost of the initial stay is due.

Cancellation by the owner

If the owner cancels the stay, he must inform the customer by registered letter with acknowledgment of receipt. The amount paid will be immediately refunded. He will also receive compensation equal to the penalty he would have paid if the cancellation had been made by him on this date.

Arriving time

The client must arrive on the day specified booking between 5pm and 7pm. Please notify in case of arrival after 7pm.

Departure time

Departure time is before 11am.

When to pay the remaining sum for the accommodation

The balance will be paid upon arrival.

Change of rooms

If necessary and without any compensation, the owner reserves the right to change the room originally reserved by the client for another room of the same capacity or higher capacity. In such a case, the cost of the booking remains unchanged.

Lifestyle, use of premises

All guests are asked to respect the tranquility of the place for the comfort of its guests. Children staying at La Maison des Lamour are the sole responsibility of their parents.

Information clause on consumer mediation

Pets and smoking

Pets are allowed at our lodgings.
All our buildings are statutorily non-smoking.

These terms and conditions can be changed at any time without notice. The acceptance and respect of these conditions are considered as accepted upon payment of the deposit.